At Nadra Networks, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website or use our services. Please read this policy carefully to understand how we handle your data.

By using our website or services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide our services and improve your experience. The types of data we collect include:

Personal Information:

• Name, email address, phone number, billing address, and payment details.

• Government-issued identification (if required for registration).

Network Usage Information:

• IP addresses, device information, data usage statistics, and connection logs.

2. How We Use Your Information

We use your information to:

• Provide and manage internet services.

• Process payments and issue invoices.

• Respond to customer support inquiries and enhance services.

• Monitor security, troubleshoot issues, and comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service providers assisting with payment processing, customer support, and service delivery.

• Regulatory authorities when required by law or to protect against fraud.

• In the event of business transfers, such as mergers or acquisitions.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience on our website.

• Track website traffic and performance analytics.

• Store your preferences for future visits.

You can control cookie settings in your browser. However, disabling cookies may affect the functionality of our website.

5. Data Security

We implement robust security measures, including:

• Encryption of sensitive data during transmission (e.g., SSL/TLS).

• Firewalls and intrusion detection systems.

• Regular security audits and vulnerability assessments.

• Limited access to personal information by authorized personnel only.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access a copy of your personal data.

• Correct or update inaccurate information.

• Request deletion of your data (subject to legal and operational requirements).

• Opt out of certain data processing activities, such as marketing communications.

To exercise these rights, please contact us at hr@nadranetworks.com.

7. Retention of Data

We retain your information for as long as:

• Necessary to provide services to you.

• Required by law, regulatory compliance, or legal claims.

• Needed for business and security purposes.

8. Changes to This Policy

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@nadranetworks.com

Phone: +254 113 878 299