1. Introduction

Welcome to Nadra Networks! These Terms and Conditions ("Terms") govern your use of the services provided by Nadra Networks ("we," "our," "us"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.

2. Definitions

• "Services": All products, features, services, and content provided by Nadra Networks, including but not limited to internet access, email hosting, web hosting, and any related services.

• "Customer": You, the individual or entity that has subscribed to our Services.

• "Agreement": These Terms and any other policies or agreements incorporated by reference.

3. Account Registration and Security

3.1 Account Creation

To access certain services, you must create an account with Nadra Networks. You agree to provide accurate, current, and complete information during the registration process and maintain the accuracy of such information.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account login credentials, including your username and password. You agree to notify us immediately if you believe your account has been compromised.

3.3 Age Requirement

You must be at least 18 years old to use our Services. By using our Services, you confirm that you are of legal age to form a binding contract in your jurisdiction.

4. Use of Services

4.1 Personal and Business Use

You may use our Services for personal or business purposes, as specified in our Customer Usage Policy. Any use that violates applicable laws or regulations is prohibited.

4.2 Prohibited Use

You agree not to use the Services to:

• Engage in unlawful activities, including fraud, identity theft, and distributing illegal content.

• Disrupt the network or interfere with other users' access to the Services.

• Use the Services to launch Distributed Denial of Service (DDoS) attacks or similar disruptive activities.

Please review our Customer Usage Policy for further details on prohibited activities.

4.3 Service Restrictions

We reserve the right to limit or suspend access to the Services if we detect any misuse or if your account causes disruption to the network.

5. Payment and Billing

5.1 Subscription Fees

The use of our Services may require payment of fees. The fees for each service will be disclosed during the subscription process. By subscribing to our Services, you agree to pay the applicable fees.

5.2 Payment Terms

Payments are due in advance of the billing period unless otherwise specified. We accept various payment methods as detailed on our website.

5.3 Billing Disputes

If you believe a charge is incorrect, you must notify us within 30 days of the charge. Failure to dispute a charge within this period will result in waiving your right to dispute the charge.

5.4 Price Changes

We reserve the right to modify our fees at any time. You will be notified of any fee changes at least 30 days prior to the change taking effect.

6. Service Availability and Limitations

6.1 Service Availability

Nadra Networks will make reasonable efforts to ensure the availability of our Services. However, we do not guarantee uninterrupted or error-free access. Service interruptions may occur due to maintenance, technical issues, or unforeseen events.

6.2 Force Majeure

We are not responsible for any failure to perform or delay in performance due to circumstances beyond our control, including but not limited to natural disasters, power failures, and internet backbone disruptions.

7. Data Privacy and Security

7.1 Data Collection

We collect personal and usage data to provide and improve our Services. By using our Services, you consent to the collection and use of your data as described in our Privacy Policy.

7.2 Data Protection

We take reasonable measures to protect your data from unauthorized access, but we cannot guarantee its absolute security. You are responsible for securing your own devices and account credentials.

7.3 Third-Party Data Processing

If we use third-party services to process or store your data, we ensure that these parties comply with data protection standards. However, we are not liable for any breaches or misuse of your data by third parties.

8. Intellectual Property

8.1 Ownership of Content

All content provided by Nadra Networks, including logos, trademarks, website design, and software, is owned by or licensed to us and is protected by intellectual property laws. You are granted a non-exclusive, non-transferable license to use the content solely for personal or business purposes related to the Services.

8.2 User Content

By uploading or sharing content through our Services, you grant Nadra Networks a worldwide, royalty-free license to use, display, and distribute your content in connection with the Services.

9. Limitation of Liability

9.1 Disclaimer of Warranties

Our Services are provided "as is" and "as available." We do not make any warranties, express or implied, regarding the performance or reliability of the Services, except as expressly stated in these Terms.

9.2 Limitation of Liability

To the maximum extent permitted by law, Nadra Networks’ liability to you for any claim arising out of these Terms will be limited to the amount you have paid for the Services in the 12 months preceding the event that gave rise to the claim.

9.3 Exclusion of Damages

In no event shall Nadra Networks be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits or data.

10. Termination of Services

10.1 Termination by You

You may terminate your account at any time by contacting customer support. If you cancel your service, any remaining fees for the billing period will not be refunded.

10.2 Termination by Nadra Networks

We may suspend or terminate your access to the Services if you violate these Terms, engage in illegal activities, or cause harm to the network. In case of termination, we may retain any outstanding balances for services provided prior to termination.

10.3 Effect of Termination

Upon termination, you must stop using the Services, and all rights granted to you under these Terms will immediately cease.

11. Indemnification

You agree to indemnify and hold harmless Nadra Networks, its affiliates, employees, and agents from any claims, damages, losses, or liabilities arising from your use of the Services, including any violation of these Terms or third-party rights.

12. Governing Law

These Terms are governed by the laws of [Jurisdiction]. Any disputes arising from these Terms will be resolved in the courts located in [Jurisdiction].

13. Dispute Resolution

In case of any dispute, you agree to first attempt to resolve the issue informally by contacting us at [contact email]. If the dispute cannot be resolved informally, it will be resolved through binding arbitration, and the arbitration rules of [Arbitration Institution] will apply.

14. Modifications to the Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the "Effective Date" will be updated. By continuing to use the Services after any modifications, you agree to the updated Terms.

15. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@nadranetworks.com

Phone: +254 113 878 299